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How do I report a bug or technical issue?
How do I report a bug or technical issue?
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Written by Voice Community Team
Updated over a week ago

For reporting bugs or other technical issues, please send an email directly to our team at: [email protected]

For your security, our team does not offer support for individual accounts or transaction issues on Discord or on our social media channels.

To help us troubleshoot, consider these tips when contacting us:

  • Write to support using the same email address registered to your Voice account.

  • Be specific. The more details you include, the better we can understand and help to resolve the issue.

    When contacting our team, please include:

    • Link(s) to the affected NFT listing(s).

    • Your web browser's type and version (ex: Google Chrome Version 103.0.5060.114) reference tool is available here:

    • Confirm if you are using a mobile device (ex: iPhone/Android/iPad/etc.) or a desktop computer.

    • Share any VPNs, adblockers, spam extensions, or firewalls.

  • Visuals are helpful. Please include screenshots, videos, or files that help show us the problem you are seeing. Please include the full webpage URL and any error messages in your images. For details on how to take a screenshot, please see the link provided here:

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